What is the check-in and check-out time at Pollera?
Check-in is at 15:00 and check-out is at 11:00.
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POLLERA, Krakow
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Key details
About the Hotel
Ul. Szpitalna 30, Krakow, 31-024,
- Steps from the Main Square
Perfect
9.2
9.4
4.0
4.4
3-star historic hotel in the heart of Krakow
Location
Hotel Pollera is positioned centrally on Szpitalna Street, just 1 minute from Krakow's Main Market Square. The hotel is a 5-minute walk to main train and bus stations, enhancing accessibility for travelers. Attractions such as the 13th-century Cloth Hall and Wawel Cathedral are within a short walking distance.
Rooms
Hotel Pollera offers Art Nouveau-styled rooms, including deluxe options with air conditioning and separate living spaces. Each room includes a TV with satellite channels, a private bathroom, and complimentary toiletries. Guests can choose from triple rooms or double rooms with views of the historic theatre.
Business
For business travelers, Hotel Pollera presents two fully equipped conference rooms that accommodate up to 20 people. Each meeting space is furnished with air conditioning, comfortable seating, a screen, projector, and flipchart with accessories. Professional services ensure smooth organization of any business event.
Dining
The hotel provides a
History
Established in 1834, Hotel Pollera offers a rich history intertwined with Krakow's heritage. Originally named 'Pod Złotą Kotwicą,' it showcases architectural elements from the Art Nouveau period following renovations. The hotel has retained its historical charm, providing guests with a glimpse into the past.
Highlights
Location: 1 minute walk from Krakow's Main Market Square
Rooms: Art Nouveau-styled rooms with satellite TV
Business: Two equipped conference rooms for up to 20 attendees
Dining: Generous breakfast with traditional Polish selections
“This hotel's enduring appeal comes from its distinctive Art Nouveau aesthetic and central location, placing guests steps from Krakow's main square; the commitment to service is also clear, with responsive staff and attention to detail. I particularly appreciate that they maintain a pet-friendly environment without sacrificing cleanliness or comfort. It's a strong choice for experiencing Krakow's charm.”
Select your room type
The hotel provides a selection of rooms—doubles, family rooms, and suites—with perks like free cancellation, breakfast options, and great value deals
- Single Room2 persons13 sq. feet1 Single bedHeatingShowerroom details
- Double Room2 persons15 sq. feet1 Double bedHeatingShowerroom details
- Twin Room2 persons15 sq. feet2 Single bedsHeatingShowerroom details
Show all rooms
Room rates & availability calendar
See the best prices and book your dates today!
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Check-in/ Check-out
Amenities & services
Real traveler stories and honest reviews—no glossy ads, just authentic feedback to guide your booking
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- 24-hour security
- Luggage storage
- Lift
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key access
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Paid airport shuttle
- Laundry
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
Spa & Leisure
- Leisure/ TV room
Room features
- Heating
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Washing machine
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Show more
Pollera Location
Ul. Szpitalna 30, Krakow, 31-024,
Explore Krakow
Local Highlights Near Pollera
Main Square
7 minutes' walk
Central hub of Krakow, featuring stunning architecture and bustling street life, ideal for people-watching and events.
Wawel Royal Castle
17 minutes' walk
Historic castle with beautiful gardens, offering guided tours of rich Polish history and art; check for free admission days.
St. Mary's Basilica
5 minutes' walk
Gothic church famous for its altarpiece by Veit Stoss; iconic bugle call played hourly from its tower.
Krakow Barbican
6 minutes' walk
Well-preserved medieval fortification, offering a glimpse into Krakow's defensive history; features interesting exhibitions.
Bike Tours
10 minutes' drive
Guided bicycle tours through Krakow's scenic paths and historical sites; rental services available nearby.
Botanic Garden of the Jagiellonian University
15 minutes' walk
Tranquil garden perfect for relaxation and nature walks; features diverse plant species and peaceful landscapes.
Spas & Wellness Centers
5 minutes' drive
Numerous wellness centers offering massages, treatments, and yoga classes to rejuvenate after exploring the city.
Escape Room Adventures
10 minutes' drive
Thrilling escape rooms for groups, perfect for families and friends; requires advance booking.
M22 Beef&Chips
1 minute' walk
Casual dining spot specializing in hearty beef dishes and gourmet fries; great for a quick meal.
Ha Long
1 minute' walk
Authentic Vietnamese cuisine in a cozy setting; offers fresh ingredients and vegetarian options.
Milkbar Tomasza
3 minutes' walk
Charming milk bar serving traditional Polish dishes in a retro atmosphere; check out their daily specials.
Moaburger
4 minutes' walk
Popular burger joint offering a variety of tasty burgers and sides; casual vibe perfect for families.
Bunkier Sztuki Contemporary Art Gallery
8 minutes' walk
Vibrant art gallery featuring contemporary exhibitions; hosts regular cultural events and workshops.
Shooting Club Krakow
10 minutes' drive
Unique shooting experiences with professional instructors; suitable for thrill-seekers looking for a challenge.
Alchemia
15 minutes' walk
Lively bar known for its laid-back atmosphere and live music events; a hotspot for locals and tourists alike.
Teatr Bagatela
15 minutes' walk
Charming theater showcasing various performances, including plays and concerts; family-friendly programs available.
Getting around town
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Property information and rules
Check-in
from 15:00-23:30
Check-out
from 07:00-11:00
Guest Parking
Private parking is possible on site (reservation might be needed) at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs PLN 80.0 per person.
Pets
Pets are allowed on request.
Year renovated:
2012
Number of rooms:
44
Reviews and Ratings
What past guests shared about their stay
Show moreShow less
Pros
Spacious room
Helpful staff
Excellent breakfast
Cons
Extra parking fee
Guest reviewsbased on 2002 reviews
ted from united states
Single
twin room city view
3 nights in November 2025
|
Reviewed: February 16, 2026
9.2/10
charming stay near the main square
great location free lunch good breakfast
the hotel is near the main square, about a four-minute walk. i found a convenient store nearby, just a short walk from the hotel entrance. the breakfast was great and they provided a free packed lunch since i missed breakfast due to a long day trip. i appreciate these services.
The room decor seemed a bit outdated. It felt a little like staying in granny's spare room.
Dining
9/10
The breakfast offered variety, it included eggs, bacon, and sausage. there was fresh fruit, breads, ham, cheese, and cakes. The quality seemed high. the coffee was also very good compared to other polish hotels.
Rooms
8/10
the room was spacious and it had three windows. there was a large flat screen tv. tea and coffee facilities were provided in the room, with complimentary bottled water available.
Location
10/10
the hotel is close to the central square. it is also not far from the railway and bus station. many places to eat and drink are easily accessible nearby.
Facilities
9/10
the hotel offers parking spaces within the courtyard. the hotel provides food and water bowls and blankets for dogs. the staff is friendly and helpful, so they address issues efficiently.
Service
10/10
the staff was polite and helpful. they made a packed breakfast for my son when he went out early. it included fresh filled rolls, croissants, fruit, juice, water, and muesli bars.
0 Helpful
|
Benjamin from Germany
Single
double room
3 nights in November 2025
|
Reviewed: February 01, 2026
6/10
mixed feelings about my stay
squeaky floor squeaky bed
the breakfast was really good and had lots of options.
the room was old. the floor squeaked very loudly every time i walked. it was also quite annoying when the bed squeaked. this.
0 Helpful
Ava from Canada
Single
double room
3 nights in November 2025
|
Reviewed: November 26, 2025
9.0/10
historic charm and perfect location
clean room polite staff great location
the hotel offered a good experience. i found the room to be clean and cozy, a nice retreat after exploring. the staff were very helpful and polite. its location was a major advantage, offering easy access to various attractions.
i noticed the absence of air conditioning in my room. a fan was available, it did little to alleviate the heat, affecting my sleep quality.
Service
9/10
the staff at the front desk offered quick assistance with directions and recommendations for local restaurants, always greeting guests with a smile and efficient service.
Facilities
9/10
the hotel features a secure parking area behind a gate, providing peace of mind for those traveling with vehicles, and a complimentary breakfast service.
Rooms
9/10
my double room included a kettle with coffee and tea, fresh towels were provided daily, and the bathroom, though small, featured modern fixtures and hot water, always available.
Dining
9/10
The breakfast buffet had a variety of options, including eggs, bacon, continental sausage, and a selection of fresh pastries. Variety was very good.
0 Helpful
|
Jacob from United States
Single
Double Room
5 nights in June 2025
|
Reviewed: August 26, 2025
7/10
good choices secure parking helpful staff wood floor neighbor noise ceiling fan
the breakfast was amazing with such good choices. pastries were especially good I would say. the secure parking was useful as well. i found the staff was friendly and helpful, always.
the wood floor does make a lot OF noise. you can hear everything from the neighbor room i am afraid. there was no AC in the room. only a ceiling fan , made little difference I felt.
0 Helpful
Nigel from United Kingdom
Single
double room
3 nights in June 2025
|
Reviewed: August 10, 2025
9/10
central location helpful staff
The location was central. It was close to the main square and the main train station. i could easily walk from the airport train to the hotel. the staff were helpful, especially at breakfast.
the decor in my room seemed slightly outdated, though it was large.
0 Helpful
Show more reviews
FAQs
About Pollera
What are the nearby attractions to Pollera?
Nearby attractions include St. Mary's Basilica and the Main Market Square, both located 0.5 km from the hotel.
How far is Pollera from John Paul II International Krakow-Balice Airport?
Pollera is located 30 km from John Paul II International Krakow-Balice Airport.
Is parking available at Pollera, and if so, what is the cost?
Private parking is available on-site for 100 PLN per day, but reservation is required.
What room amenities are offered at Pollera?
Rooms include free Wi-Fi, a flat-screen TV with satellite channels, coffee and tea makers, and free toiletries.
What dining options are available at Pollera?
Pollera offers a breakfast buffet, which can be ordered to rooms, and nearby dining options include Restauracja Kramy Dominikanskie, Moo Moo Steak & Burger Club, and Luna Siciliana, all within 0.5 km.
Does Pollera allow pets?
Pets are allowed upon request at Pollera.
What facilities and services does Pollera provide?
Facilities include luggage storage, 24-hour reception, laundry services, and a paid airport shuttle.
How close is Pollera to the Main Railway Station?
Pollera is located about 1 km from Kraków Main Railway Station.
Could I access Wi-Fi at Pollera?
Free Wi-Fi is available throughout the entire building of Pollera.
What types of views can guests expect from the rooms at Pollera?
Certain rooms at Pollera offer views of the town.
What languages are spoken by the staff at Pollera?
The staff at Pollera are proficient in English and Polish.
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